Terms of Use
User Agreement: Terms & Conditions
These Terms of Use govern your access to and use of The Zhujianger website, operated by Execuwear Pty Ltd (referred to as “this Website”). By using this Website, you agree to comply with these Terms of Use. If you do not agree, please discontinue your use of this Website immediately.
Use of Content; Restrictions; Privacy
Unless otherwise stated, and provided you comply with these Terms of Use, you are authorized to view, copy, print, and share the content on this Website, subject to the following conditions:
- Your use must be for informational and non-commercial purposes only.
- Any copies of the content must retain any copyright notices or other attributions included in the original material.
You are prohibited from:
- Modifying, reproducing, or redistributing content without prior written approval.
- Using any software, proprietary processes, or technologies described or displayed on this Website.
- Violating applicable laws when accessing or using this Website.
By using this Website, you agree to our Privacy Policy, which governs the collection, use, and protection of personal information.
Intellectual Property
Unless explicitly indicated, all content on this Website, including text, images, graphics, and logos, is the property of Execuwear Pty Ltd or its affiliates and is protected by copyright, trademark, and other applicable laws.
- You may not use any of Execuwear’s trademarks, trade names, or logos, including The Zhujianger name or logo, without prior written consent.
- Unauthorized use of any intellectual property on this Website, including in promotional materials, media, or advertisements, is strictly prohibited.
- References to third-party trademarks are for identification purposes only and do not imply endorsement or ownership by Execuwear Pty Ltd.
Limitation of Use
Accessing this Website does not grant you any ownership rights to its content, trademarks, or other intellectual property. All rights not expressly granted in these Terms of Use are reserved by Execuwear Pty Ltd.
Changes to Terms of Use
We reserve the right to update or amend these Terms of Use at our sole discretion. Any changes will be effective immediately upon being posted to this Website. By continuing to use this Website after any updates, you agree to the revised Terms of Use.
If you have any questions or concerns about these Terms of Use, please contact us at Support@zhujianger.com
Subscription & Products Terms
Return Policy and Process
We are committed to providing high-quality products to our customers. If you are not satisfied with your purchase, you may return it within 60 days of receiving your order for a full refund or exchange. The product must be unused, in its original packaging, and in the same condition as when it was received. Please contact our customer service team at support@zhujianger.com to initiate the return process. Return shipping fees are the responsibility of the customer unless the product is defective or incorrect.
Refund and Dispute Policy
Refunds are available under the following circumstances: defective or damaged products, incorrect orders, or failure to deliver within the promised time frame. To request a refund, please contact our support team with your order details and evidence of the issue within 60 days of receiving the product. Disputes related to billing, product quality, or delivery should be addressed within 60 days of receiving the product. We will work to resolve the issue promptly and fairly, offering either a replacement or full refund where applicable.
Cancellation Policy
Orders may be canceled within 60 days of purchase, provided the product has not been shipped. To cancel an order, please contact our customer service team immediately. Once the product has shipped, cancellations will no longer be accepted, and the standard return process will apply.
Legal or Export Restrictions
Certain products may be subject to legal or export restrictions in specific regions or countries. It is the buyer's responsibility to ensure that the product complies with local laws and regulations. We are not responsible for any customs duties, taxes, or delays incurred during international shipping.
Terms and Conditions of Promotions
Promotions are subject to availability and may have specific terms and conditions. Discounts or promotional codes cannot be applied retroactively and are only valid for new purchases made during the promotion period. Offers cannot be combined with other discounts or promotions unless otherwise specified. Any returned items purchased during a promotion may result in the cancellation of the discount or a reduced refund amount.
